Skip to content
JOHN HILMES

John Hilmes / Applied systems

01 — 07  /  Brooklyn, NY

Build the system your team needs.

I design and build practical AI and software for the work behind a business: the calls, decisions, handoffs, and information that keep it moving.

Explore services

What I can build

Start with the part that is stuck.

Each engagement begins with one clear workflow and a useful first result.

  1. 01

    Voice reception & booking

    Give callers a useful first response, even when the team is busy.

    Inquiry intake · scheduling · escalation

    First deliverable

    A conversation map, working voice pilot, and a clear path to a person.

    Discuss this
  2. 02

    Websites & internal tools

    Build the public front door and the quieter software behind it.

    Customer journeys · dashboards · operations

    First deliverable

    A focused website or tool, connected to the systems your team already uses.

    Discuss this
  3. 03

    Content operations

    Make publishing a manageable workflow from idea to approval to schedule.

    Social content · approvals · distribution

    First deliverable

    An editorial workflow with reusable templates, review steps, and scheduling.

    Discuss this
  4. 04

    Browser & admin automation

    Remove repeatable clicks from work that still needs human judgment.

    Back-office tasks · data entry · reconciliation

    First deliverable

    A guarded pilot for one workflow, with checkpoints and a recovery path.

    Discuss this
  5. 05

    Internal knowledge assistants

    Help your team find answers in the documents and systems they trust.

    Policies · playbooks · institutional knowledge

    First deliverable

    A permission-aware assistant with cited answers and a way to flag gaps.

    Discuss this
  6. 06

    Multi-agent workflows

    Coordinate specialized AI tasks where one prompt is not enough.

    Research · triage · preparation

    First deliverable

    A measured workflow with defined roles, review gates, and an audit trail.

    Discuss this
  7. 07

    Research & data feeds

    Turn changing web information into a source your team can work with.

    Market signals · monitoring · structured research

    First deliverable

    A sourced feed or research brief with freshness checks and clear provenance.

    Discuss this

How we work

A small start.
A real handoff.

  1. 01 / Map

    Find the decision, task, or handoff that matters. Agree on scope, access, and what success looks like.

  2. 02 / Pilot

    Build one working path and test it with the people who will actually use it.

  3. 03 / Hand over

    Document the system, its limits, and who owns it. Continue with maintenance when useful.

Begin a conversation

Tell me what is stuck.

A short note about the workflow, the people involved, and the systems in play is enough to begin.

Discuss a project

Every pilot is scoped with data permissions, human review points, and third-party usage costs made clear before work begins.